Case Studies  /  Elite Painting & Power Washing
Painting & Power Washing

How Elite Painting Went from 55 to 270 Google Reviews

Tony has run Elite Painting & Power Washing in New Jersey for 30 years. After a decade on software that didn’t talk to each other, he switched to DripJobs. Two years later, his reviews and his estimating look completely different.

270
Five-star Google reviews, up from about 55
~10
New reviews a month
30 yrs
In business, 2 on DripJobs

Company Profile

CompanyElite Painting & Power Washing
OwnerTony
LocationNew Jersey
TradePainting & Power Washing
In Business30 years
On DripJobsAbout 2 years
Watch · 3 minutes

“It’s an all-in-one. It does everything you need.”

— Tony, Owner, Elite Painting & Power Washing

The Challenge

Elite Painting & Power Washing is in its 30th year. For a decade, Tony ran it on “a very basic simple invoicing and estimating software, and then a separate CRM. And they didn’t integrate.” Every customer meant typing the same information into two places.

He knew it needed to change, but after ten years on one system, switching is hard. What made the difference was the people: “I got in touch with Tanner and he spent a lot of time on the phone with me, personally walking me through it and telling me about it, explaining everything to me.”

One Email, 220 New Reviews

Before DripJobs, Elite had about 55 five-star Google reviews. Tony knows why: “Everyone says they’re gonna leave a review, but you know, one out of 20 does.”

So he set up one specific email in DripJobs that goes out after every finished job, with a link straight to their Google reviews page. Two years later:

Before DripJobs
Google reviewsAbout 55
Review requestsAsked in person
After 2 years
Google reviews270
Review requestsAutomatic, every job

“We are now at 270… 220 in two years, we’re getting like 10 a month. It’s unbelievable.”

Proposals Built Before He Leaves the Room

Tony was hesitant about production rates. DripJobs set him up with someone to get them running, and now: “I will not do an estimate without production rates.”

The result, in his words: “my closing rate has gone up and my amount per job has gone up since I’ve been using production rates.”

A Platform That Keeps Getting Better

Tony credits the team as much as the software: “The help desk is amazing. It’s really a great platform and it gets better every week. It seems like you wake up every week and they’ve added something, or they’ve improved something.”

“I made the switch and it’s a game changer. I wish I would’ve done it sooner. If you’re not using DripJobs, I don’t know what you’re waiting for.”

— Tony, Owner, Elite Painting & Power Washing
Read the full video transcript

“Hey, it’s Tony from Elite Painting in New Jersey. I just wanted to say a few words about DripJobs. So this is our 30th year in business, and I, um, have been using DripJobs for about two years. I was using something else before. It was, uh, a very basic simple invoicing and estimating software, and then a, a separate, uh, CRM. And they, they didn’t integrate. And, uh, I had to put all the information back and forth.”

“Uh, I knew I needed to do something different, but it’s hard. After you’ve been using something for 10 years, uh, I got in touch with Tanner and he spent a lot of time on the phone with me, uh, personally walking me through it and telling me about it, explaining everything to me. I made the, the switch and, um, I, it’s, it’s a game changer. I wish I would’ve done it sooner. If you’re not using DripJobs, I don’t know what you’re waiting for. It’s an all-in-one. It, it does everything you need.”

“I, for example, I had about 55 5-star Google reviews before using DripJobs. Everyone says they’re gonna leave a review, but you know, one out of 20 does. Well, I implemented a specific email. After the job is done, that goes out, it has the link right to our Google reviews. We are now at 270, so we got 220 5-star reviews since I’ve been using DripJobs. 220 in two years, we’re getting like 10 a month. It’s, it’s unbelievable.”

“Um, now I’m using production rates. I was hesitant about that. Uh, DripJobs set me up with someone and, and, and, and I got it up and running. And I will not do an estimate without production rates. I go in with my laser measure, bang, bang, measure it, put it in the system, move on to the next room. By the time I’m done with the estimate, the proposal’s already built. I flip my iPad over, I show it to the customer. I say, hey, this is what it comes up to. Uh, you wanna get on the schedule? And I’ve noticed that my production, my, my closing rate has gone up and my amount per job has gone up since I’ve been using production rates.”

“It’s a game changer. If you’re not using DripJobs, I don’t know what you’re waiting for. I just wanna say thank you to Tanner and the entire staff, the technical, uh, department. The help desk is amazing. It’s really a great platform and it gets better every week. It seems like you wake up every week and they’ve added something, or they’ve improved something. I mean, I don’t think they’re gonna ever stop improving DripJobs. Thanks, DripJobs.”

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